terms of service

Effective Date: 2/4/25

These Terms of Service govern the use of the Melbourne Winery website and all associated services, including e-commerce, reservations, digital tools, and venue-based experiences. By using our website or venue, you agree to comply with the terms outlined below.

1. Business Information

Melbourne Winery
247 Flinders Lane, Melbourne VIC 3000
ABN: 98641137551

2. Use of Website

Users are granted a limited license to access and use this website for personal and commercial interaction with Melbourne Winery. You agree not to misuse the platform, interfere with its functionality, or use it for unlawful purposes.

3. Wine Sales

All alcohol purchases must comply with Australian law. You must be 18 years or older to purchase from our website or venue.

• Orders are subject to availability and may be declined at our discretion.

• Prices include GST unless otherwise stated.

• We reserve the right to cancel or modify orders due to product availability or errors.

4. Reservations and Events

Bookings can be made online, via phone, or in person. Walk-ins are welcome subject to availability.

• Tables are held for 15 minutes past the booking time.

• For prepaid events, tickets are non-refundable and non-transferable.

• Private events require a signed agreement and 50% deposit.

• Final numbers and dietary requirements must be confirmed five days prior to the event.

• No external entertainment or suppliers are permitted without prior approval.

5. Intellectual Property

All content on this website, including imagery, branding, wine descriptions, and storytelling elements, is the property of Melbourne Winery. Reproduction, distribution, or modification without written permission is prohibited.

6. Liability

We aim to maintain accurate, timely, and reliable services; however, we do not guarantee uninterrupted access or error-free performance. Melbourne Winery disclaims liability for any direct or indirect loss arising from the use of the website or our services.

7. Amendments

Melbourne Winery reserves the right to amend these terms at any time. Updates will be published on this page. Continued use of the website or services constitutes acceptance of the updated terms.

8. Contact

For all enquiries regarding these Terms of Service, contact:
Email: info@melbournewinery.com.au
Phone: 03 9967 6655
Mail: Melbourne Winery, 247 Flinders Lane, Melbourne VIC 3000