Sunday’s At The Cellar Door

Terms & Conditions

Booking & Payment

• Full payment is required at the time of booking for all ticketed events. Your booking is only confirmed once payment has been received.

   

• All bookings are strictly non-refundable.
• If you are unable to attend, you must provide a minimum of 48 hours’ notice prior to your booking date to be eligible for a credit. Where sufficient notice is provided, a credit may be issued to attend another Sundays at the Cellar session only.
• Credits are valid for 12 months from the original booking date and are subject to availability. No credits, refunds, or booking changes can be offered for cancellations made with less than 48 hours’ notice.

   

• If your final group size is not yet confirmed, we recommend booking for the number of guests you are certain will attend.
• Additional guests may be added later through your booking confirmation email link, subject to availability. Please note that our sessions often reach capacity, and we cannot guarantee that additional guests can be accommodated after your initial booking.

   

• Bookings are subject to availability and must be confirmed with full payment prior to the event. We recommend securing your booking early, as sessions may sell out and availability cannot be guaranteed for additional guests or last-minute changes.

   

Session details

• ALL ACCESS PASS – SUNDAYS AT THE CELLAR DOOR $65pp ($88 WITH UPGRADES)

   

• All guests at the same table must select the same Sundays at the Cellar package. Mixed packages or upgrades cannot be accommodated.
• Non-drinking guests must participate in the selected package. Premium non-alcoholic options, including non-alcoholic wines and soft drinks, are available.
• All food orders must be placed via the QR code provided at your table.
• Guests may order a maximum of one plate per person at a time. Additional orders can be placed 10 minutes after the previous order.
• Final food orders must be placed 20 minutes before the session concludes.
• Final beverage orders will be taken 10 minutes before the session concludes.
• Melbourne Winery operates in accordance with Responsible Service of Alcohol (RSA) regulations and reserves the right to refuse service to any guest who is deemed intoxicated.
• Reserved tables will be held for 15 minutes after the scheduled booking time. Tables may be released if guests have not arrived within this timeframe.
• To ensure a seamless experience for everyone at your table, all guests must select the same Sundays at the Cellar package. We can’t accommodate mixed menus (e.g. some guests choosing indulgence upgrade and others standard) We do this to maintain the quality and flow of your service. No exceptions.

• Guests are expected to behave responsibly and respect the venue, staff, and other patrons. Any damage caused by disorderly conduct will be charged to the responsible party.
• Melbourne Winery is not liable for any personal items lost or damaged during your visit.
• We reserve the right to modify menu items and beverage offerings based on seasonal availability and supplier changes.

• Smart casual attire is required. Management reserves the right to refuse entry to guests not adhering to the dress code.

• Our cellar session is an +18 event. No minors are allowed to participate in this session. Minors are allowed when accompanied by a responsible adult, such as a parent, guardian, grandparent, in accordance with Victoria’s liquor licensing laws. Alcohol will only be served to those over the age of 18.

• Under no circumstances are minors permitted to consume alcohol on the premises. Police fines of up to $20,000 may apply.

Dietary Requirements

• We cater to a range of dietary needs, including vegetarian, vegan, gluten-free, nut allergies, and lactose intolerance. Please advise us of any requirements when booking, and a staff member will guide you through your options on arrival.